General Policies
Our Amazing Make-Up Policy
To make up for a missed group class, you can drop in on any other currently running class. Just visit https://nycguitarschool.com/online-group-classes-member-sign-up to schedule your make-up class.
Private Lesson Membership Policies
NYC Guitar School Pay-As-You-Go Lesson Membership
Terms and Conditions:
- Payment: Your card will be charged in advance for 5 music lessons at the discounted set-of-5 rate each time you use up all your lesson credits.
- Stopping: You can end this membership at any time for any reason by contacting info@nycguitarschool.com.
- Refund Policy: You can get a full refund of unused lessons at any time for any reason.
- Expiration: Private lesson credits expire after one year.
Lesson Cancellation Policy: Once a lesson is scheduled, you can cancel it or reschedule it with no charge and no penalty by contacting your teacher at least 48 hours before your lesson. With fewer than 48 hours notice, there are no cancellations and you will be charged for the lesson.
NYC Guitar School Yearly Lesson Membership
Your Monthly Benefits Include:
- Four lesson credits per month for one-on-one music lessons.
- Admission to unlimited virtual “drop in” classes with your included Virtual Class Membership.
- Membership to the guitarlessons.nyc digital guitar learning platform.
- Ability to purchase additional discounted lessons and classes beyond your included lessons and classes at the yearly member rate.
- Ability to convert or apply guitar lesson credits towards voice or other private lesson credits at the yearly member rate.
Terms and Conditions:
1. This is a 12-month agreement. You agree that your card will be charged monthly unless you freeze or cancel your membership.
2. Freezing Your Membership. You can freeze your membership for any reason. Your membership includes up to three (3) complimentary one-month freezes. To freeze your membership for a month, simply give us notice at info@nycguitarschool.com at least 5 days before your card is scheduled to be billed.
3. Cancelling Your Membership: You can cancel this agreement at any time and for any reason by paying a $100 cancellation fee.
4. Refunds. There are no refunds for tuition once you pay.
5. Drop-In Class Credit is “use it or lose it”: You agree that group class benefits can only be used in a month that you have paid for and understand that class credits do not carry over into a month that you have not paid for.
6. Private Lessons Credit is “use it now or later”: Unused private lesson credits can be used anytime up to a year after you purchase them.
7. Cancellation Policy: Reschedule, change or cancel lessons anytime with no charge by emailing your teacher with 48 hours notice. Cancellations with less than 48 hours notice will be charged.
8. At the end of your one year membership, you’ll revert to a monthly pay-as-you-go plan at the annual rates. You’ll be free to continue, switch to another plan, or cancel completely with no further charges and no cancellation fees.
Class Membership Policies
NYC Guitar School Monthly All-Access Class Membership
Your Monthly Benefits Include:
- Option for placement in unlimited “core” in-person or virtual class rosters (8 and 10 week guitar, bass, ukulele, lead guitar, voice, etc. group classes)
- Admission to unlimited “drop-in” in-person or virtual classes.
- Full access to guitarlessons.nyc digital guitar learning platform.
Terms and Conditions:
- This is a month-to-month agreement. You agree that your card will be charged $149/month unless you freeze or cancel your agreement.
- You can freeze or cancel your membership at any time for any reason by giving us notice at least 5 days before your card is scheduled to be billed.
- You can freeze your membership for any length of time by emailing info@nycguitarschool.com at least 5 days before their scheduled bill date.
- You may cancel your membership at any time for any reason by emailing info@nycguitarschool.com at least 5 days before the scheduled bill date.
- Use it or lose it. There are no refunds or credits for tuition once you pay. You agree that benefits can only be used in a month that you have paid for and understand that class credits do not carry over into a month that you have not paid for.
NYC Guitar School Yearly All-Access Class Membership
Your Yearly Benefits Include:
- Option for placement in unlimited “core” in-person or virtual class rosters (8 and 10 week guitar, bass, ukulele, lead guitar, voice, etc. group classes)
- Admission to unlimited “drop-in” in-person or virtual classes.
- Full access to guitarlessons.nyc digital guitar learning platform.
Terms and Conditions:
- This is a one year membership agreement.
- You can freeze your membership for any reason. Your membership includes up to three (3) complimentary one-month freezes. To freeze your membership for a month, simply give us notice at info@nycguitarschool.com.
- Use it or lose it. There are no refunds or credits for tuition once you pay. You agree that benefits can only be used in a month that you have paid for and understand that class credits do not carry over into a month that you have not paid for.
- At the end of your one year membership, we will check in with you to ask if you’d like to continue. You’ll be free to renew, switch to a monthly plan, or cancel completely with no further charges.
Our Amazing Rock Band Policy
Adult Rock Band at NYC Guitar School is like no other program! Here’s how we’re able to make it work: Each band is a one-of-a-kind assortment of people and songs which will never occur again in this time/space continuum—so there are no refunds or credits!